Showing posts with label Work - JB Hi-Fi [Carousel]. Show all posts

A realisation  

Entry made by Alex

After working at Jb Hi-Fi Cannington today (so Damo could train one of the cannington guys at carousel for the day), I've found that I have become attached to the people I work with at Carousel. It happened slowly, but I missed them after spending the day at Cannington.. Also, that place really was in a terrible state. Very different to Carousel's state. In all fairness, we are a new store... But still...



E pynamo caa ran yhosuna... Cu fro lyh'd E cdub drehgehk ypuid ran? E iciymmo uhmo kad du caa ran uhla y faag... Faag pavuna mycd, E teth'd ajah kad dra lryhla du dymg du ran. Mycd faag E teth'd ajah caa ran. E's cdyndehk du vaam y meddma mucd. Ec ed vun dra paddan? Syopa drec ec y cekh dryd ed ech'd nekrd.. Rar... Syopa E's zicd sayhd du pa cehkma.

Crap...  

Entry made by Alex

I'm deaf after going to my brother's performance last night. Proud of him, but deaf. I can't hear in my right ear... Working alone in games today, a Saturday of all days. I hope I don't lose it.

WE DID IT  

Entry made by Alex

JB Hi-Fi Carousel, Games Section.

#1 in Australia.

Quick Update  

Entry made by Alex

1) Got Quannie a job at JB Hi-Fi!
2) Wrath of the Lich King rocks!
2a) Queues for waiting to get on suck... Bought NFS: Undercover for PSP to alleviate the boredom.
3) Playing keyboard is a lot more complicated than I expected
4) As I was alone on the floor for pretty much 98% of last week at work, I pretty much soloed a new record for JB Hi-Fi Carousel Games section. Obviously I can't really take all the credit though.. It WAS the week we mass-sold guitar heroes, and Damo was always there for help if I ever needed any... So I'd probably put it closer to a 50/50 effort :P. Jumped to 4th highest sales, Australia-wide.

Bang bang bang bang bang!  

Entry made by Alex

5 Warranties sold in 4 hours. Bang!

Basically warranties are our biggest moneymakers and I managed to convince customers to put down warranties on the consoles they bought. Sure, you may think it's scamming, but it really is for their own good..If anything breaks, we'll replace it. I don't see why you shouldn't get it tbqh >.>

In comparison...
Week 1: 5 warranties
Week 2: 2 warranties
Week 3: 8 warranties
Week 4: (This week starting), 5 warranties already :P Still got the rest of the week to go! Wahaha... I hope I do well :3



E secc ran...

Thursday night and other stuff  

Entry made by Alex

Hectic! Only person on in games, I think I handled it pretty well. There was at least one request every 5 minutes for a games advisor.. At one point, I was juggling 3 of them simultaneously ~_~ lol. It was alright though, having something to do. More happened at work, but my little poem in the post below this pretty much dictates what happened.

This may sound a little gay, but I'm really glad to have Damo as my superior. He is definitely the most reliable and helpful person I've ever met in a work environment. Also great to chat with. He generally makes my life at JB a lot better than it could be. I kinda feel bad always calling him for help when he isn't in the store... I know he has a life outside of it, but the fact that he won't even give a second thought to helping me out just shows what a great guy he is. So big kudos to him x]

Anyway. I think I'm gonna get myself a piano/keyboard teacher. It's hard to teach myself without knowing 90% of the stuff I'm meant to know and understand =.=..


I'm thinking of moving out of home soon. First home buyers' grant will get me started easily... Things at home are getting too tense. I know it's expensive to live alone, but I think it would be a fair trade off to escape and be able to do things as I want to. Worst comes to worst, I'll move out as soon as I finish at University...

Ignorant Hak Guai  

Entry made by Alex

The Ignorant Hak Guai

by Alex Hanssen

The ignorant hak guai messes up a lot
The ignorant hak guai cannot page properly
The ignorant hak guai has a poor idea of fashion (not saying that mine's any better, though x])
The ignorant hak guai cannot do their own job properly
The ignorant hak guai can't find a single piece of paper within a 5 metre radius of herself
The ignorant hak guai blamed me for not finding said piece of paper for her
The ignorant hak guai had the nerve to say that I did nothing while I was working
The ignorant hak guai was ignorant of the fact that I was running around like a headless chook, being the only person on in games for the night after 6pm, with so many calls for a games advisor. All of which I handled well and completed to the best of my ability.

I hope you enjoyed my poem :]

Not much to talk about.  

Entry made by Alex

There really isn't anything exceptional happening in my life lately. Very plain. Work, eat, sleep. That's pretty much my day.

We get a guy that comes in almsot every day and plays guitar hero. We have labelled him 'THE Guitar Hero'.

Also, there's various words for browsing, apparently. My list:

Browsing
Havin' a squizz
Brown-nosing
Guzzing
Gozzing
Stickybeaking
Sniffing

Sigh @ aussies and their slang... lol. Til next time, readers.

Terribad.  

Entry made by Alex

If you saw someone coughing their guts up because they were choking, would you stop and see what was wrong? Apparently, to most people, it's out of the question. I almost suffocated today because of it =.= Sigh. Shit happens, I guess. Bumped into quite a few people today, which was nice.

Well, not much else to say that's worth saying. Off to watch Infernal Affairs.

Zzzzzzz....  

Entry made by Alex

Nothing to do at work today. Really quiet. It seemed all of Carousel was, though. Dented my car when I reverse parked to visit Quan at Gelare. Friggin metal pole which is 50cm too far into the friggin parking bay. So stupid. RAWRRRRRRRRRRRR. NERD RAGE!!!!!!!111111...

Helped out Quannie at gelare. Rachma is so damn stupid. Putting one person on only at night time -_-. Friggin busy enough as it is. I'm glad she sold the store. At least the next person can kick things back into place.

Update~  

Entry made by Alex

Ok. Haven't blogged for 4 days. I had to get some stuff out of the way.

Firstly, Saturday evening I ended up goin down to the Foundry again with my workmates. It was a lot more chillax than last week... However, it had quite a few awkward silences.. lol. I'd attribute it to the fact that we were all just knackered, but eh.

Did absolutely nothing on Sunday but rest, as my days off usually go :P

Monday was great. The 2nd-in-charge at JB Carousel approached me. At first I thought I was in trouble, then he says "HI FIVE ALEX!". So, I hi-fived him, despite being really confused. Then he told me why he was so happy. Not only did JB Carousel Games' Section become the #1 in WA, it was ranked in the top 10 of all of the Australian stores, after just one week! Taking into account that Perth's population is half of where the other, bigger, east-side JB Hi-Fi stores are located, and the fact that we only really have 2.5 people in that section... 1.5 of which have very little experience. I mean, I had one week's experience at JB Cannington. And that was after being thrown in the deep end! zzzzzzzzzzzz.

Hockay. So. A week ago I bought myself a keyboard piano. I didn't want to mention it here for specific reasons until today, but here it is x]. I have no experience whatsoever. Zero. Nada. Zilch. Nothing. I've tried teaching myself how to play. I gotta admit, I'm not terrible. I'm trying to play some songs by ear. I can only do them one key at a time so far... Attempting to press multiple keys for a better sound. I'll have to see how I go :P. Maybe I'll get a proper teacher for it. I'm really keen on learning >< So far.. All I can play that's worth listening to is "To Zanarkand - Nobuo Uematsu". Annnnnnnnd it's a terribad newbie version of it. It sounds alright though, so I'll just keep on going until I can become better :D

Also, Happy Birthday Hannah x]

Reminiscing  

Entry made by Alex

I attended my brother's graduation this evening. It brought back a lot of memories, seeing the ceremony, the slides with all the pictures of the year group.. It made me think of the time when I was back at school. I missed it. But I don't know what it is I missed.. You know.. After the ceremony, there was a gathering thing at the gym. I saw a few people from my grade in high school and it made me realise that I never really fit in. My friend groups were limited. Maybe it was more my initiative to walk over and chat to them, but it wouldn't have been a natural "hey! how ya going?". I saw Toby and had a short chat to him which was cool.. But yeah. There were quite a few others and I couldn't find it in me to go and say hi. Maybe I'm just being unsociable.. To be quite honest, if there were a 10 year or 20 year graduation, I don't think I'd be missed if I didn't turn up.

Work was quietish today. Mostly just emptying all our games. Rhys dropped by and Damo gave me 10mins extra lunch. Def a legend. Was good to catch up with Rhys for a bit. The Australia's Top Model auditions were going on outside JB. I'm gonna sound like a total asshole and hypocrite (because I'm not attractive) when I say this... But a lot of the attendees were delusional. They may have been good, above average, or even average (and some below average) looking, but not model material. Yes, beauty is in the eye of the beholder. However, auditioning for something like that is like saying "I think I'm hot enough to get a job in this business". Therefore, you open yourself up to criticism, hence my comments x]

Also, my brother's friend / ex-gf got accepted to the next round of the show or w/e. Congrats to her.

Some important decisions coming up... I hope I make the right ones.

#1 Store and #1 Target For Theft  

Entry made by Alex

Alright. Got into work. Two hours were pretty quiet. Third hour in, Damo comes in and tells me some freakin' awesome news! In just one week, JB Hi-Fi Carousel has become the top selling store for Western Australia. /flex. Absolutely stoked about that. Pretty much means I have to bring my A-game every time I walk into that store with the badge around my neck. Not long after, some kids stole a phone charger for the car. Seriously... There are way too many thieves in Carousel. No wonder why it's such a hole everywhere else around the center -.-

In comparison:
JB Hi-Fi Carousel. Open: 1 week ____ Items Stolen: 14+
JB Hi-Fi Cockburn. Open: 1 month____ Items Stolen: 1

Ridiculous... So, now my manager (Damo) has had enough and we're basically gonna end up gutting every single one of our 1000+ games because of these delinquent punks. My only wish is that I would have been able to catch one of the little shits in the act and get them a criminal record for stealing a $20 game. Sweet, sweet vengeance that would have been. Oh well.

Uneventful  

Entry made by Alex

Today was rather uneventful... Nothing really happened. Damo and I had a good laugh about Kiwi accents, but that's about it. Zzzzzzz... Tried to sell a warranty for an X360 but the guy was dead set on not getting one =.= I got to start late though.. It was nice to sleep in that extra hour XD

E vuiht cusadrehk uid dryd syopa E cruimth'd ryja... E's dunh fedr fryd E cruimt tu. E naymmo ruba drehkc dinh uid vun dra paddan...

Theft  

Entry made by Alex

We haven't even been open for a week yet and 2 games and an accessory have been stolen =.= FFIV and Drawn To Life: Spongebob on the DS were stolen... And some idiot actually stole a $4 screen cleaner for the DS... It's a sad, sad day when you start having to put security tape onto items that retail for $4.

Work was really hectic today. The games coordinator wasn't in so I had to basically assume his position for the day. Let's just say I have a newfound appreciation for what he does. The first two hours of the day were hell. Some customer called up and complained because they bought games and the counter sales girls didn't put the game into them, three people wanted to trade in games and a few wanted to pre-order. And everyone was asking me about questions relating to games! It's surprising how much you actually know when put under pressure though XD

Things settled down a bit after my lunch break, so it wasn't all that bad, I guess. One of the thefts happened when I was going crazy around the store trying to sort everything out though =.= Oh well, I was the only person in games today... Not much I could do about it. Esther came to visit me today :D It cleared the boredom that I was experiencing in the afternoon. Thanks Esther x]

My first day off tomorrow in so long! wo0t! Got stuff to do though, so not much relaxing :P

A rolling stone gathers no moss  

Entry made by Alex

So I've been having troubles the past few days selling consoles. They're usually where the big bikkies are. However, my morning started by selling a Nintendo DS and convincing the buyer to get the package deal... Then just had a long time of selling games and such. Then one customer came along and was looking into buying a gift for Christmas. I really went all out on them XD

After 20mins with me, she bought:

1x Wii Console
1x Wii Remote
1x Wii Nunchuk
1x WiiFit Game/Balance Board
1x Battery Pack for Balance Board
1x Non-Slip jacket for Balance Board
1x Mario Kart Wii game
1x Wii Wheel accessory

That was an awesome sale x] Then about 5mins after, another customer was looking into a similar thing but they seemed much more stingy. Still, I managed to sell a Wii, a remote and a $75 3 year warranty XD. But that's not all! I also convinced someone who was gonna buy a PS2 to get an XBOX360 Pro with a racing wheel controller and game. I think I've solidified my position as a good salesman :P

Ended up going down to the Foundry (Pub/Bar/Grill) after work with the JB peeps. I've realised that I really don't fit into the group. At Gelare, I felt like I was part of the family... I feel like a bit of an outcast with the JB peeps. That said, I felt closer to the guys at Cannington store, who I've only spent a week with, compared to the Carousel guys, who I've spent 3 weeks with. It's a little wierd... But I guess that's just how it is.. Maybe I'm just too attached to the old group. I feel good when I see my old co-workers... Hannah at NZ Natural, Caren at Telstra, Esther, Quan and Alvin back at Gelare, Jane at HJs when Quan and I decide to go stalk her even XD

Miss you all D: We should hang out together again next holidays :D

Aim Progress  

Entry made by Alex

Since we opened yesterday morning, everytime I walked past GAME or EB Games, they have had 3 or 4 customers. At most. So I just cackle sinisterly and keep on walking. We don't wanna send Gametraders out of business. They're cool. The only games outlet that sells game-related accessories and stuff x] I like. I got my Sleeping Lionheart keychain from there :D I'll give GAME another 6 or 8 months before they shut down. Christmas might give them a bit of a boost, but I'll be sure to try and steal their potential customers >=)

Speaking of which. I caught a competitor checking out our prices in the games section. I went up to her and asked if she needed help at all and she just replied with a flat "NO" and continued with her work. I asked my superiors, and apparently there's nothing we can do about them! How stupid is that?! Oh well. It isn't our fault we're better x]. Also, we have a Grand Opening sale going on next week for those interested. Yes, I realise we opened on Thursday, but our store manager calls that a "Soft Opening". We basically use normal prices and let the whole "OMG NEW STORE" effect come into play and let people buy buy buy. THEN when we have the full week open, we do a grand opening sale to bring in more customers and try net us some regulars. Shouldn't be hard though... JB Hi-Fi has the best prices in the electronics department XD

Sleep  

Entry made by Alex

You really don't understand how valuable sleep is until you really start needing it.. Uni students, full time workers, unite. Lulz. I got 10 hours sleep last night. It was good, but im still feeling the tiredness zzzzzzz. At least after today I'll have a day off and can sleep in as long as I want XD

Longday  

Entry made by Alex

sif work 2 13 hour days in a row. im tired.

Aims as a Games Advisor  

Entry made by Alex

Ok, so myself and Damo have decided that we're gonna set ourselves goals in Carousel. Something like this:

1. Try all the bubble tea flavours at New Zealand Natural
2. Send GAME out of business (direct competitor, right next to us)
3. Send Electronics Boutique / EBGames out of business at the food court.
4. Try every single thing on the menu at every food store in the food court.
5a. Dominate the sales of the software department of JB Hi-Fi Carousel using top-level customer service and
-- 5b. Dominate the sales of JB Hi-Fi Carousel
-- 5c. Dominate the sales of the games departments state-wide. (This usually translates to beating the Cockburn store. YES, my American-continental friends. That's COCKBURN. But it's pronounced Co-burn.)
-- 5d. Dominate the sales of the games departments nation-wide. (Cannington was once at #9 of 90 something stores, so it isn't impossible!)
6. Emanate so much awesome that we get a glow of awesomeness around us.
7. Turn Super Saiyan.
8. Make an IronMan suit each and use it to vaporise thieves.
9. Have minions to do our bidding and take over the world.

Wish us luck.